TrustChainAsset Refund Policy
If for any reason you are not satisfied with your purchase, we offer a straightforward refund policy to ensure a seamless experience.
Refund Policy
TrustChainAsset
At TruatchainAsset, we are committed to providing high-quality services to our customers. Our Refund Policy outlines the circumstances under which you may be eligible for a refund, as well as the procedures for requesting one.
Eligibility for Refunds
We strive to ensure that all our customers are satisfied with their purchases. However, refunds may be applicable in the following cases:
- Unfulfilled Services: If we fail to deliver the services you have paid for within the specified timeframe or as agreed upon, you may be eligible for a refund.
- Unauthorized Transactions: If a transaction was made without your consent or as a result of fraud, please contact us immediately to resolve the issue and request a refund.
- Non-Delivery: If there is an issue with the delivery of your digital asset or service (e.g., failure to send the asset, delay in digital transfer), you may request a refund.
Refund Request Process
To request a refund, please follow the steps below:
- Contact Us: Reach out to our customer support team at [support@truatchainasset.com] with the subject line "Refund Request." Provide the following information:
- Provide Proof of purchase (such as an invoice or receipt)
- Any relevant screenshots or supporting documentation
Cancellation Policy
You may cancel any recurring subscription or service at any time. However, cancellations will only apply to future payments. If a payment has already been processed, it will not be refunded, but your subscription will be terminated at the end of the current billing cycle.
Changes to this Policy
TruatchainAsset reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page, and the "Last Updated" date at the bottom of this page will be revised accordingly. Please review this policy periodically to stay informed about any updates.
Contact Us
If you have any questions or concerns regarding this Refund Policy, please do not hesitate to contact our support team:
Email: [support@truatchainasset.com]
Address: [Your Company Address]